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Der Schutz unserer Umwelt darf dabei nicht zu kurz kommen. In der Logistik und Verpackung unserer Produkte wie auch mit unserem Firmenstandort in Aachen setzen wir daher auf Effizienz – und leisten damit unseren Beitrag für eine gemeinsame, grüne Zukunft.\n\u003C/p>\u003Cp>\u003Cbr>\u003C/p>\u003Cp>\n\u003C/p>\u003Cp>\n \"Wir setzen kontinuierlich Maßnahmen in ganz unterschiedlichen Bereichen um, durch die wir Ressourcen schonen und den Mittelverbrauch optimieren können. 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\n\nProceso de pedido",{"value":1707,"source":40},"\u003Ca href=\"#bp\" target=\"_self\">Más información\u003C/a>",{},"2026-04-02T06:53:00.398+00:00",{"href":1711,"icon":1712,"anchor":1713,"headline":1714,"description":1715},{"value":45,"source":40},{"value":1702,"source":40},{"value":8,"source":40},{"value":1705,"source":40},{"value":1707,"source":40},"0197ee1a683273c39d738bd80f530013",{"mobile":19,"tablet":19,"desktop":19},{"extensions":1719,"versionId":30,"translated":1725,"createdAt":1726,"updatedAt":1727,"type":1254,"slots":1728,"sectionId":1566,"position":90,"name":8,"sectionPosition":1280,"marginTop":1567,"marginBottom":1568,"marginLeft":1568,"marginRight":1568,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":1745,"customFields":8,"id":1723,"apiAlias":1283},{"swagCmsExtensionsBlockRule":1720},{"translated":1721,"id":1722,"inverted":47,"visibilityRuleId":8,"cmsBlockId":1723,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1724,"updatedAt":8,"apiAlias":1251},[],"0197ee1cf5677078a3b8b1e3cd62b45f","0197ee1cf2db70a5a7303f9b7d413039","2025-07-09T07:36:19.690+00:00",[],"2025-07-09T07:36:19.691+00:00","2026-04-02T07:02:15.173+00:00",[1729],{"versionId":30,"translated":1730,"createdAt":1724,"updatedAt":1736,"type":1254,"slot":1265,"block":8,"blockId":1723,"config":1737,"fieldConfig":1740,"translations":8,"data":1743,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":1744,"apiAlias":1278},{"config":1731,"customFields":1735},{"content":1732,"verticalAlign":1734},{"value":1733,"source":40},"\u003Ch2 id=\"put\">FAQ - Productos y tecnología\u003C/h2>",{"value":8,"source":40},{},"2026-04-02T07:02:15.172+00:00",{"content":1738,"verticalAlign":1739},{"value":1733,"source":40},{"value":8,"source":40},[1741,1742],{"name":1265,"source":40,"value":1733,"apiAlias":1271},{"name":1273,"source":40,"value":8,"apiAlias":1271},{"content":1733,"apiAlias":1276},"0197ee1cf2dc752b997b5555d1ad2b99",{"mobile":19,"tablet":19,"desktop":19},{"extensions":1747,"versionId":30,"translated":1753,"createdAt":1754,"updatedAt":1755,"type":1756,"slots":1757,"sectionId":1566,"position":107,"name":8,"sectionPosition":1280,"marginTop":1281,"marginBottom":1567,"marginLeft":1281,"marginRight":1281,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":1836,"customFields":8,"id":1751,"apiAlias":1283},{"swagCmsExtensionsBlockRule":1748},{"translated":1749,"id":1750,"inverted":47,"visibilityRuleId":8,"cmsBlockId":1751,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1752,"updatedAt":8,"apiAlias":1251},[],"019938408c527f778aa42db0a03d1106","01992f324088748581ac6bdeb1584f8f","2025-09-11T10:12:27.263+00:00",[],"2025-09-09T15:57:39.959+00:00","2026-04-02T07:02:15.174+00:00","accordion",[1758],{"versionId":30,"translated":1759,"createdAt":1814,"updatedAt":1755,"type":1756,"slot":1265,"block":8,"blockId":1751,"config":1815,"fieldConfig":8,"translations":8,"data":8,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":1835,"apiAlias":1278},{"config":1760,"customFields":1813},{"items":1761,"itemsCount":1811},{"value":1762,"source":40},[1763,1766,1769,1772,1775,1778,1781,1784,1787,1790,1793,1796,1799,1802,1805,1808],{"text":1764,"headline":1765,"initiallyOpen":47},"Con la tecnología Powerline, o PLC para abreviar, la señal de Internet del router se distribuye simplemente por toda la casa o piso de la familia a través de la línea eléctrica, convirtiendo cada enchufe en un punto de acceso a Internet.\r\n\r\nUn adaptador conectado al router mediante un cable LAN envía la señal de Internet del router a la red eléctrica, que puede ser recibida por otros adaptadores en cualquier toma. Así, todos los dispositivos compatibles con la red pueden conectarse a Internet, ya sea a través de una LAN o una WiFi.\r\n\r\nLa tecnología Powerline permite así una red rápida y encriptada según la norma AES, simplemente a través de paredes y techos sin necesidad de tender cables de red.","¿Qué es Powerline?",{"text":1767,"headline":1768,"initiallyOpen":47},"La línea eléctrica es ideal si la señal de Internet existente no abastece suficientemente a todas las zonas de la vivienda. Paredes gruesas, varios pisos y grandes superficies suelen limitar la señal WiFi del router, pero el tendido de cables de red es largo y caro.\r\n\r\nCon las soluciones Powerline de devolo, como devolo Magic, puede distribuir fácilmente la señal de Internet por toda la casa a través de la línea eléctrica existente. En combinación con un adaptador, cada toma de corriente se convierte en un punto de acceso a Internet o hotspot.","¿Cuándo es Powerline la mejor solución?",{"text":1770,"headline":1771,"initiallyOpen":47},"Con los adaptadores Magic, estará preparado para los requisitos de rendimiento futuros y en constante crecimiento de la red doméstica, como la transmisión de múltiples contenidos HD/UHD, la oficina en casa con la educación en el hogar en paralelo, etc. están bien preparadas. Los adaptadores mágicos te ofrecen:\r\n \r\n\r\nUn aumento significativo de la velocidad en comparación con los adaptadores Powerline con estándar HomePlug AV, como dLAN\r\nMayor estabilidad\r\nMayor alcance\r\n \r\nPor eso devolo Magic con tecnología G.hn es ideal para su red doméstica. ","¿Qué ventajas tiene el uso de adaptadores Magic o la tecnología G.hn?",{"text":1773,"headline":1774,"initiallyOpen":47},"El Magic 2 WiFi siguiente es el sucesor del Magic 2 WiFi. Un nuevo chipset garantiza una conexión Wi-Fi aún más estable y rápida y optimiza la interacción de los adaptadores devolo Magic 2 WiFi next para que puedas moverte libremente por la casa y se seleccione siempre la mejor conexión Wi-Fi para tu smartphone, tablet y co.\r\n\r\nLas nuevas funciones se llaman Access Point Steering y Multi-User MIMO. Gracias a ellos, incluso más dispositivos finales pueden estar en línea al mismo tiempo sin retrasos en la conexión. De este modo, la red de mesh creada por todos los adaptadores es aún más fluida y la conexión con los dispositivos finales se establece de forma óptima e imperceptible. \r\n\r\nLas normas de seguridad, el rendimiento de Powerline y las opciones de configuración son idénticas a las del Magic 2 WiFi. ","¿Cuál es la diferencia entre el Magic 2 WiFi y el adaptador Magic 2 WiFi Next?",{"text":1776,"headline":1777,"initiallyOpen":47},"El funcionamiento en paralelo de dLAN y Magic es posible, pero no tiene sentido. Los adaptadores Magic sólo muestran todo su rendimiento en un entorno Magic o G.hn puro, es decir, cuando no se utilizan otros adaptadores Powerline/dLAN en paralelo.","¿Puedo utilizar redes Magic y dLAN en paralelo en la misma red eléctrica?",{"text":1779,"headline":1780,"initiallyOpen":47},"Los productos Magic 2 alcanzan un caudal de datos bruto unidireccional (es decir, incluyendo la sobrecarga de la línea eléctrica) de hasta 2400 Mbps en condiciones óptimas de funcionamiento.\r\n\r\n \r\n\r\nEsta velocidad máxima de transmisión de datos teórica se basa en la especificación tecnológica en condiciones ideales. Dependiendo del entorno de la red (distancia, tráfico de la red, redes vecinas, ruido en las líneas eléctricas, calidad de la instalación eléctrica, etc.) la velocidad de datos real puede variar\r\n\r\n \r\n\r\nLas \"pruebas de velocidad\" realizadas con dispositivos finales, como smartphones u ordenadores portátiles, se refieren a un caudal de datos neto bidireccional (es decir, sin la sobrecarga de la línea eléctrica), que por tanto no es comparable y resulta ser inferior al caudal de datos bruto de la línea eléctrica.","¿Qué velocidad de datos puedo alcanzar con Magic 2?",{"text":1782,"headline":1783,"initiallyOpen":47},"La velocidad máxima teórica de transmisión de datos (rendimiento bruto de los datos, incluida la sobrecarga de la línea eléctrica) se basa en la especificación tecnológica en condiciones ideales. Dependiendo del entorno de la red (distancia, tráfico de la red, redes vecinas, ruido en las líneas eléctricas, calidad de la instalación eléctrica, etc.) la velocidad de datos real puede variar.\r\n\r\n \r\n\r\nLas \"pruebas de velocidad\" realizadas con dispositivos finales como teléfonos inteligentes u ordenadores portátiles se refieren a un caudal de datos neto que no es comparable y resulta ser inferior al caudal de datos bruto a través de la línea eléctrica.","No estoy logrando las tasas de transferencia de datos especificadas. ¿Cuál es la razón de esto?",{"text":1785,"headline":1786,"initiallyOpen":47},"La tecnología Powerline de HomePlugAV está alcanzando cada vez más sus límites de desarrollo y sólo ofrece opciones de optimización manejables.\r\n\r\nG.hn permite un salto tecnológico y devolo Magic está óptimamente equipado para los requisitos futuros con G.hn. Con los productos devolo Magic, por ejemplo, puede estar seguro de que su red doméstica también proporcionará a su televisor 8K un acceso a Internet sin problemas.","¿Por qué devolo ha cambiado el estándar HomePlug AV por el G.hn?",{"text":1788,"headline":1789,"initiallyOpen":47},"El uso de adaptadores de línea eléctrica no debe interferir con el uso de la tecnología de radio, como la radioafición. Los adaptadores Powerline de devolo se han desarrollado especialmente para transmitir a un nivel inferior dentro de las bandas de frecuencia de la radioafición y la radio CB. Esto reduce al mínimo la ya escasa radiación de la línea eléctrica. Por lo tanto, las interferencias con los servicios de radio por parte de los adaptadores de línea eléctrica son extremadamente improbables.\r\n\r\n \r\n\r\nPor supuesto, nuestros adaptadores Powerline cumplen todas las especificaciones normativas.","¿Pueden los adaptadores Powerline interferir con las señales de radioaficionados y CB?",{"text":1791,"headline":1792,"initiallyOpen":47},"Ocasionalmente, el uso de adaptadores Powerline en combinación con VDSL puede provocar conexiones a Internet inestables si las líneas telefónicas y eléctricas interfieren entre sí. Pero no se preocupe, hay una solución: optimizar Powerline para VDSL.\u003Ca href=\"/navigation/0197eee4ae5c79c1bb21734e77b826e0#\" target=\"_self\">\u003C/a>","He oído que los adaptadores Powerline interfieren con la señal VDSL. ¿Es cierto?",{"text":1794,"headline":1795,"initiallyOpen":47},"Los adaptadores Powerline transportan la señal de Internet del router a través de la línea eléctrica, de modo que se genera una nueva y potente señal de Internet o WiFi en cualquier enchufe. Las paredes y los techos se superan fácilmente, mientras que éstos suelen debilitar la señal WiFi.\r\n\r\n \r\n\r\nUn repetidor WiFi recoge la señal WiFi del router y la transmite. Por lo tanto, a diferencia de la línea eléctrica, sólo puede utilizarse cuando llega una señal WiFi suficientemente fuerte. Además, el repetidor también utiliza el ancho de banda disponible para la comunicación con el router, por lo que el ancho de banda utilizable para los dispositivos finales se reduce considerablemente.","¿Cuál es la diferencia entre los adaptadores Powerline y los repetidores WiFi?",{"text":1797,"headline":1798,"initiallyOpen":47},"Todos los aparatos eléctricos vendidos en la UE deben llevar la marca CE para demostrar su compatibilidad electromagnética. Para ello, se someten a pruebas según las normas especificadas. Los adaptadores de devolo, por supuesto, han superado con éxito las pruebas necesarias. Las señales emitidas por los adaptadores devolo están en el mismo orden de magnitud que las señales de interferencia de otros dispositivos de consumo. Esto significa que los adaptadores no generan más interferencias que, por ejemplo, un taladro.","¿Qué intensidad tiene la radiación electromagnética de los adaptadores Powerline?",{"text":1800,"headline":1801,"initiallyOpen":47},"Nuestra guía de productos le ayudará a encontrar la solución óptima de devolo para su situación.","¿Qué productos son los más adecuados para usar en mi casa?",{"text":1803,"headline":1804,"initiallyOpen":47},"Sí, devolo Powerline funciona con todos los routers habituales.","¿Es mi router compatible con los adaptadores Powerline?",{"text":1806,"headline":1807,"initiallyOpen":47},"No, porque se utilizan diferentes tecnologías para la transmisión de datos.\r\n\r\nLos adaptadores devolo Magic utilizan la innovadora tecnología G.hn y son compatibles con todos los adaptadores devolo Magic y los productos certificados por el Foro HomeGrid. También pueden utilizarse con todos los routers y dispositivos de red.\r\n\r\n \r\n\r\nLamentablemente, los adaptadores dLAN Powerline y otros productos HomePlug AV no pueden conectarse a los adaptadores Magic debido a la diferencia de estándar.\r\n\r\n \r\n\r\nEl funcionamiento en paralelo de dLAN y Magic es posible, pero no tiene sentido, ya que ambas tecnologías no pueden mostrar su rendimiento óptimo en ese escenario.","¿Puedo ampliar mi red dLAN con adaptadores Magic? ¿Son compatibles los adaptadores dLAN y Magic?",{"text":1809,"headline":1810,"initiallyOpen":47},"\u003Cp>\u003C/p>Todo lo que necesitas es una línea eléctrica y acceso a Internet.\r\nLas soluciones Powerline de devolo distribuyen sencillamente la señal de Internet en su casa a través de la red eléctrica, independientemente de que se trate de un edificio antiguo o nuevo y de que haya fusibles y fases diferentes. Los contadores eléctricos atenúan la señal, pero no la bloquean en todos los casos. Por supuesto, la transmisión de datos está encriptada.\u003Cp>\u003Cspan style=\"letter-spacing: 0px;\">\u003C/span>\u003C/p>","¿Cuáles son los requisitos para utilizar Powerline? ¿Dónde están los límites?",{"value":1812,"source":40},16,{},"2025-09-09T15:57:39.958+00:00",{"items":1816,"itemsCount":1834},{"value":1817,"source":40},[1818,1819,1820,1821,1822,1823,1824,1825,1826,1827,1828,1829,1830,1831,1832,1833],{"text":1764,"headline":1765,"initiallyOpen":47},{"text":1767,"headline":1768,"initiallyOpen":47},{"text":1770,"headline":1771,"initiallyOpen":47},{"text":1773,"headline":1774,"initiallyOpen":47},{"text":1776,"headline":1777,"initiallyOpen":47},{"text":1779,"headline":1780,"initiallyOpen":47},{"text":1782,"headline":1783,"initiallyOpen":47},{"text":1785,"headline":1786,"initiallyOpen":47},{"text":1788,"headline":1789,"initiallyOpen":47},{"text":1791,"headline":1792,"initiallyOpen":47},{"text":1794,"headline":1795,"initiallyOpen":47},{"text":1797,"headline":1798,"initiallyOpen":47},{"text":1800,"headline":1801,"initiallyOpen":47},{"text":1803,"headline":1804,"initiallyOpen":47},{"text":1806,"headline":1807,"initiallyOpen":47},{"text":1809,"headline":1810,"initiallyOpen":47},{"value":1812,"source":40},"01992f324088748581ac6bdf82bd7f3e",{"mobile":19,"tablet":19,"desktop":19},{"extensions":1838,"versionId":30,"translated":1843,"createdAt":1844,"updatedAt":1845,"type":1254,"slots":1846,"sectionId":1566,"position":77,"name":8,"sectionPosition":1280,"marginTop":1567,"marginBottom":1568,"marginLeft":1568,"marginRight":1568,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":1863,"customFields":8,"id":1842,"apiAlias":1283},{"swagCmsExtensionsBlockRule":1839},{"translated":1840,"id":1841,"inverted":47,"visibilityRuleId":8,"cmsBlockId":1842,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1724,"updatedAt":8,"apiAlias":1251},[],"01992f31c7d072d7ab1748cd37367b4c","01992f31c7cb73f3bef270bb217b7e26",[],"2025-09-09T15:56:55.632+00:00","2026-04-02T07:12:44.623+00:00",[1847],{"versionId":30,"translated":1848,"createdAt":1724,"updatedAt":1854,"type":1254,"slot":1265,"block":8,"blockId":1842,"config":1855,"fieldConfig":1858,"translations":8,"data":1861,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":1862,"apiAlias":1278},{"config":1849,"customFields":1853},{"content":1850,"verticalAlign":1852},{"value":1851,"source":40},"\u003Ch2 id=\"ius\">FAQ - Instalación y software\u003C/h2>",{"value":8,"source":40},{},"2026-04-02T07:12:44.622+00:00",{"content":1856,"verticalAlign":1857},{"value":1851,"source":40},{"value":8,"source":40},[1859,1860],{"name":1265,"source":40,"value":1851,"apiAlias":1271},{"name":1273,"source":40,"value":8,"apiAlias":1271},{"content":1851,"apiAlias":1276},"01992f31c7d072d7ab1748cd37326d19",{"mobile":19,"tablet":19,"desktop":19},{"extensions":1865,"versionId":30,"translated":1871,"createdAt":1872,"updatedAt":1873,"type":1756,"slots":1874,"sectionId":1566,"position":536,"name":8,"sectionPosition":1280,"marginTop":1281,"marginBottom":1567,"marginLeft":1281,"marginRight":1281,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":1942,"customFields":8,"id":1869,"apiAlias":1283},{"swagCmsExtensionsBlockRule":1866},{"translated":1867,"id":1868,"inverted":47,"visibilityRuleId":8,"cmsBlockId":1869,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1870,"updatedAt":8,"apiAlias":1251},[],"01994d181e467b35bf15db522d3499d7","01992f3247617c17895dadc0d22c6f61","2025-09-15T12:54:55.123+00:00",[],"2025-09-09T15:57:39.961+00:00","2026-04-02T07:12:20.093+00:00",[1875],{"versionId":30,"translated":1876,"createdAt":1922,"updatedAt":1923,"type":1756,"slot":1265,"block":8,"blockId":1869,"config":1924,"fieldConfig":8,"translations":8,"data":8,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":1941,"apiAlias":1278},{"config":1877,"customFields":1921},{"items":1878,"itemsCount":1919},{"value":1879,"source":40},[1880,1883,1886,1889,1892,1895,1898,1901,1904,1907,1910,1913,1916],{"text":1881,"headline":1882,"initiallyOpen":47},"Puedes añadir fácilmente el nuevo adaptador a tu red existente pulsando un botón después de haberlo colocado en una toma de corriente. Espere brevemente hasta que el nuevo dispositivo esté listo para funcionar y el LED Powerline parpadee en blanco. Ahora pulse brevemente el botón de encriptación de un adaptador que ya esté en su red doméstica. La contraseña de red se transfiere ahora al nuevo adaptador. ¡Hecho!","¿Cómo puedo integrar otro adaptador Magic en mi red doméstica?",{"text":1884,"headline":1885,"initiallyOpen":47},"Puedes conectar fácilmente hasta ocho adaptadores en una red.\r\n\r\n","¿Cuántos adaptadores Powerline puedo utilizar en paralelo en una red?",{"text":1887,"headline":1888,"initiallyOpen":47},"Por regla general, los adaptadores devolo Magic tienen automáticamente una conexión rápida y fuerte. Lamentamos mucho que este no sea su caso. Puedes encontrar consejos para optimizar la conexión de tus adaptadores Magic aquí.","¿Cómo puedo optimizar la velocidad de datos entre mis adaptadores Magic?",{"text":1890,"headline":1891,"initiallyOpen":47},"Para obtener instrucciones sobre cómo comprobar y restablecer la conexión entre sus adaptadores Magic, haga clic aquí.","¿Cómo puedo comprobar y restablecer la conexión entre los adaptadores Magic?",{"text":1893,"headline":1894,"initiallyOpen":47},"Sí, dentro de una serie de productos (Magic o dLAN), las diferentes clases de velocidad son totalmente compatibles entre sí. Por razones técnicas, los dispositivos de la serie Magic de devolo no son compatibles con los dispositivos dLAN.\r\n\r\n \r\n\r\nLa única excepción son los antiguos dispositivos azules, que lamentablemente no son compatibles con los productos actuales.\r\n\r\n \r\n\r\nEn una red con clases de velocidad mixtas, los adaptadores se conectan entre sí a la mayor velocidad posible. Ejemplo: En una red con un adaptador de 500 Mbps y dos adaptadores de 1200 Mbps, el adaptador de 500 Mbps con hasta 500 Mbps se conecta a los adaptadores de 1200 Mbps. Los adaptadores de 1200 Mbps se conectan entre sí a una velocidad de hasta 1200 Mbps. ","¿Son compatibles entre sí los adaptadores Powerline de diferentes clases de velocidad?",{"text":1896,"headline":1897,"initiallyOpen":47},"No. Los RCDs sólo tienen una influencia muy pequeña e insignificante en la calidad de la conexión.","¿Puede un RCD interferir con mi conexión Powerline?",{"text":1899,"headline":1900,"initiallyOpen":47},"A través de la aplicacióndevolo Home Network puede configurar fácilmente sus adaptadores Magic devolo a través de su smartphone. Puede encontrar la aplicación aquí.\r\n\r\n \r\n\r\nComo alternativa, puede descargar aquíel software devolo Cockpitpara su ordenador y realizar todos los ajustes a través de él.","¿Qué software puedo utilizar para configurar y gestionar mis adaptadores Magic?",{"text":1902,"headline":1903,"initiallyOpen":47},"Las unidades se conectan automáticamente la primera vez que se enchufan; no es necesario hacer nada.\r\n\r\n","¿Cómo se pueden instalar los dispositivos Magic?",{"text":1905,"headline":1906,"initiallyOpen":47},"No te preocupes, tus datos están a salvo. Los adaptadores Magic están encriptados con AES de 128 bits y se intercambian automáticamente una contraseña aleatoria entre ellos después del primer complemento.\r\n\r\n \r\n\r\nAdemás, sus señales de datos no suelen llegar al vecino. No obstante, si esto ocurriera en casos excepcionales, los adaptadores están protegidos eficazmente mediante la potente codificación.","¿Están mis adaptadores Magic automáticamente encriptados o puede mi vecino escuchar mis datos?",{"text":1908,"headline":1909,"initiallyOpen":47},"Con el software devolo Cockpitpuede cambiar fácilmente la contraseña de su red Powerline. Puedes descargarlo aquí para tu ordenador y cambiar allí la contraseña. En la barra de menús de la parte inferior del Cockpit encontrarás el botón \"Cambiar contraseña\", donde podrás establecer una nueva contraseña.\r\n\r\n \r\n\r\nComo alternativa, puede cambiar fácilmente la contraseña de los adaptadores Magic a través del smartphone mediante la aplicación devolo Home Network en las respectivas páginas de configuración de los adaptadores. Puede encontrar la aplicación aquí.","¿Cómo puedo cambiar la contraseña Powerline de mi red doméstica?",{"text":1911,"headline":1912,"initiallyOpen":47},"Idealmente en una sola toma de corriente. Si el adaptador se coloca en una toma de corriente múltiple, debe utilizarse allí solo si es posible. Puedes conectar fácilmente otros dispositivos o una regleta a través de la toma del adaptador.","¿Dónde es mejor colocar un adaptador Powerline?",{"text":1914,"headline":1915,"initiallyOpen":47},"Muchas de las regletas de enchufes disponibles en el mercado con protección contra sobretensiones provocan pérdidas de rendimiento de la red devolo, por lo que sólo se recomiendan de forma limitada. Una excepción son los modelos especialmente diseñados para funcionar en combinación con adaptadores devolo. Están disponibles en fabricantes como APC (modelos PL8VT3-DE y PL5B-DE). [LH1] \r\n\r\nNuestra recomendación: simplemente utilice un adaptador con una toma de corriente integrada y conecte allí la regleta. De este modo, la conexión Powerline funciona de forma fiable y no se pierde ningún enchufe.","¿Puedo utilizar los productos devolo en regletas con protección contra sobretensiones?",{"text":1917,"headline":1918,"initiallyOpen":47},"Los enchufes múltiples en sí mismos -tanto en la pared como en las regletas- no suelen interferir en la conexión siempre que no haya otros aparatos enchufados junto a ellos.\r\nSin embargo, un interruptor o una protección contra la sobretensión integrada en las regletas puede provocar pérdidas de rendimiento.\r\n\r\nPara lograr una conexión óptima, recomendamos utilizar los dispositivos de devolo con una toma de corriente integrada en una toma de corriente libre y conectar la toma múltiple necesaria para los dispositivos adicionales en el adaptador de devolo.","¿Puedo utilizar los productos devolo también en varias tomas de corriente o en tomas de corriente contiguas?",{"value":1920,"source":40},13,{},"2025-09-09T15:57:39.960+00:00","2026-04-02T07:12:20.092+00:00",{"items":1925,"itemsCount":1940},{"value":1926,"source":40},[1927,1928,1929,1930,1931,1932,1933,1934,1935,1936,1937,1938,1939],{"text":1881,"headline":1882,"initiallyOpen":47},{"text":1884,"headline":1885,"initiallyOpen":47},{"text":1887,"headline":1888,"initiallyOpen":47},{"text":1890,"headline":1891,"initiallyOpen":47},{"text":1893,"headline":1894,"initiallyOpen":47},{"text":1896,"headline":1897,"initiallyOpen":47},{"text":1899,"headline":1900,"initiallyOpen":47},{"text":1902,"headline":1903,"initiallyOpen":47},{"text":1905,"headline":1906,"initiallyOpen":47},{"text":1908,"headline":1909,"initiallyOpen":47},{"text":1911,"headline":1912,"initiallyOpen":47},{"text":1914,"headline":1915,"initiallyOpen":47},{"text":1917,"headline":1918,"initiallyOpen":47},{"value":1920,"source":40},"01992f3247617c17895dadc13bdb5bcc",{"mobile":19,"tablet":19,"desktop":19},{"extensions":1944,"versionId":30,"translated":1949,"createdAt":1950,"updatedAt":1951,"type":1254,"slots":1952,"sectionId":1566,"position":1969,"name":8,"sectionPosition":1280,"marginTop":1567,"marginBottom":1568,"marginLeft":1568,"marginRight":1568,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":1970,"customFields":8,"id":1948,"apiAlias":1283},{"swagCmsExtensionsBlockRule":1945},{"translated":1946,"id":1947,"inverted":47,"visibilityRuleId":8,"cmsBlockId":1948,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1724,"updatedAt":8,"apiAlias":1251},[],"01992f31cbc070f4a95c5590cdf46c90","01992f31cbba71308da647f99e4f2920",[],"2025-09-09T15:56:56.639+00:00","2026-04-02T07:12:44.625+00:00",[1953],{"versionId":30,"translated":1954,"createdAt":1724,"updatedAt":1960,"type":1254,"slot":1265,"block":8,"blockId":1948,"config":1961,"fieldConfig":1964,"translations":8,"data":1967,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":1968,"apiAlias":1278},{"config":1955,"customFields":1959},{"content":1956,"verticalAlign":1958},{"value":1957,"source":40},"\u003Ch2 id=\"ruw\">FAQ - Alrededor del WiFi\u003C/h2>",{"value":8,"source":40},{},"2026-04-02T07:12:44.624+00:00",{"content":1962,"verticalAlign":1963},{"value":1957,"source":40},{"value":8,"source":40},[1965,1966],{"name":1265,"source":40,"value":1957,"apiAlias":1271},{"name":1273,"source":40,"value":8,"apiAlias":1271},{"content":1957,"apiAlias":1276},"01992f31cbc070f4a95c5590cdd14b53",7,{"mobile":19,"tablet":19,"desktop":19},{"extensions":1972,"versionId":30,"translated":1978,"createdAt":1979,"updatedAt":1980,"type":1756,"slots":1981,"sectionId":1566,"position":2039,"name":8,"sectionPosition":1280,"marginTop":1281,"marginBottom":1567,"marginLeft":1281,"marginRight":1281,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":2040,"customFields":8,"id":1976,"apiAlias":1283},{"swagCmsExtensionsBlockRule":1973},{"translated":1974,"id":1975,"inverted":47,"visibilityRuleId":8,"cmsBlockId":1976,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1977,"updatedAt":8,"apiAlias":1251},[],"01994d9e0d0d76a9ac7dcc0eb2415167","01992f324bd87a93b93aaa40f1026641","2025-09-15T14:37:26.387+00:00",[],"2025-09-09T15:57:39.962+00:00","2026-04-02T07:38:09.830+00:00",[1982],{"versionId":30,"translated":1983,"createdAt":1979,"updatedAt":2022,"type":1756,"slot":1265,"block":8,"blockId":1976,"config":2023,"fieldConfig":8,"translations":8,"data":8,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":2038,"apiAlias":1278},{"config":1984,"customFields":2021},{"items":1985,"itemsCount":2020},{"value":1986,"source":40},[1987,1990,1993,1996,1999,2002,2005,2008,2011,2014,2017],{"text":1988,"headline":1989,"initiallyOpen":47},"\u003Cp>\u003C/p>La red \"devolo-xxx\" sólo aparece en la configuración por defecto del adaptador WiFi de devolo. Si ha activado la tecnología WiFi Clone o Mesh, como se explica en la segunda parte de las instrucciones de instalación, la red WiFi de devolo desaparece y el adaptador de devolo utiliza la configuración WiFi de su router.\r\nSi coloca el adaptador WiFi de devolo fuera del alcance de la red WiFi de su router y sigue viendo la red WiFi del router, es la señal del adaptador WiFi de devolo.\u003Cp>\u003Cspan style=\"letter-spacing: 0px;\">\u003C/span>\u003C/p>","No encuentro la red WiFi de devolo. ¿Por qué?",{"text":1991,"headline":1992,"initiallyOpen":47},"En campo abierto, la WiFi tiene un alcance de hasta 300 metros. Sin embargo, se trata de un valor máximo teórico que no se puede alcanzar en el interior de las casas y pisos. Allí, las condiciones estructurales como los techos de hormigón armado, las paredes ligeras con perfiles metálicos y la calefacción por suelo radiante atenúan la señal WiFi. Pero otras señales eléctricas, como las emitidas por las microondas o las WiFi vecinas, también se superponen parcialmente a la señal WiFi. Por lo tanto, en la práctica, la intensidad de la señal disminuye con la distancia al transmisor WiFi según los efectos de atenuación. En algunos casos, estos efectos son incluso dinámicos y, por tanto, cambian a lo largo del día. ¿Tiene problemas importantes con la cobertura de su WiFi? Entonces recomendamos nuestros productos Powerline. Estos transmiten los datos alternativamente a través de la línea eléctrica.","¿Dónde están los límites de aplicación de los productos WiFi?",{"text":1994,"headline":1995,"initiallyOpen":47},"Gracias a la nueva WiFi en mesh y a la innovadora tecnología Powerline, todos los adaptadores devolo Magic se conectan a una red coherente y le proporcionan sin problemas la conexión más potente a Internet en cualquier lugar de su casa. Esto significa que siempre estará conectado automáticamente al punto de acceso WiFi más potente y podrá moverse libremente por su casa.\r\n\r\n \r\n\r\nTodos los adaptadores WiFi de la serie devolo Magic ofrecen WiFi en mesh e incluyen diversas tecnologías:\r\n\r\n \r\n\r\n\"Fast Roaming\" para facilitar al máximo que todos los clientes WiFi, como smartphones o tabletas, se conecten permanentemente a la señal WiFi más potente.\r\n \r\n\"WiFi Clone\" permite transferir fácilmente los datos de configuración WiFi del router a todos los adaptadores WiFi (Single SSID).\r\n \r\nA través de \"Config-Sync\", todos los adaptadores WiFi se sincronizan entre sí con todas las configuraciones WiFi, como el nombre (SSID), la contraseña WiFi, el control de tiempo, el acceso de invitados, etc.\r\n \r\nLa nueva función \"Airtime Fairness\" también da preferencia a los clientes WiFi rápidos. Los dispositivos antiguos que tardan mucho en descargarse, por ejemplo, ya no ralentizan la WiFi.\r\n \r\nAdemás, la \"dirección de banda\" integrada garantiza la asignación automática del canal de radio y la frecuencia ideales a todos los clientes WiFi.  Todas las funciones de mesh están disponibles automáticamente para los usuarios con devolo Magic.\r\n \r\nEn el caso de los productos con AP Steering, esta función optimiza el equilibrio de la carga en topologías de red más complejas con múltiples puntos de acceso o repetidores y garantiza que sus dispositivos se conecten siempre al punto de acceso óptimo.","¿Qué es la WiFi en mesh?",{"text":1997,"headline":1998,"initiallyOpen":47},"Para configurar el WiFi Repeater+ ac, necesita un dispositivo final con capacidad WiFi (portátil, smartphone o tableta). Por favor, proceda de la siguiente manera: Para la configuración inicial,\r\nel WiFi Repeater+ ac envía una red WiFi temporal llamada \"devolo WiFi Repeater+ ac\", que no establece una conexión a Internet.\r\nConecte su dispositivo final a esta red (no se requiere contraseña). En la línea de dirección de un navegador (si es posible Google Chrome o Firefox), escriba la dirección IP por defecto del repetidor \"2.2.2.1\" sin comillas, con puntos.\r\n\r\n \r\n\r\nEn la página que se abre, haz clic en \"Configurar como repetidor\". El WiFi Repeater+ ac busca automáticamente redes WiFi en las proximidades. Esto puede llevar un momento.\r\n\r\n \r\n\r\nSeleccione la red WiFi de su router en la lista y haga clic en \"Siguiente\". Si su red WiFi no aparece en la lista, seleccione una toma para el repetidor que esté más cerca del router/punto de acceso WiFi y actualice la lista de nuevo haciendo clic en el símbolo de la flecha.\r\n\r\n \r\n\r\nIntroduzca la contraseña WiFi de su router en el campo Contraseña y haga clic en \"Siguiente\". Por lo general, tiene sentido utilizar la configuración por defecto, simplemente haga clic en \"Siguiente\". Para guardar, haga clic en \"Completar configuración\" y espere hasta que la configuración haya terminado.","¿Cómo configuro el WiFi Repeater+ ac sin WPS?",{"text":2000,"headline":2001,"initiallyOpen":47},"Para configurar el devolo WiFi Repeater+ ac como punto de acceso, proceda como sigue:\r\n\r\n1. Enchufa el repetidor en la toma de corriente y conéctalo a tu router mediante un cable LAN.\r\n\r\n2. Acceda a la página de configuración del dispositivo. Si aún no lo ha hecho, instale primero el software devolo Cockpit.\r\n\r\n3. En la cabina, sitúe el ratón sobre el repetidor y haga clic en el primer símbolo (página de configuración del aparato).\r\nEn el área de la izquierda, vaya a la opción de menú \"Asistente\", haga clic en \"Configurar como punto de acceso\" en el área \"Modo de punto de acceso\" y luego en \"Iniciar la configuración\". Ahora el repetidor está configurado como punto de acceso.","¿Cómo configuro el WiFi Repeater+ ac como punto de acceso?",{"text":2003,"headline":2004,"initiallyOpen":47},"Para configurar el devolo WiFi Repeater+ ac como punto de acceso, proceda como sigue:\r\n\r\nEn primer lugar, configure el repetidor como tal a través de la aplicación Home Network.\r\n\r\nPuede descargar la aplicación devolo Home Network aquí.\r\n\r\nInicie la aplicación en el smartphone/tableta, que idealmente está conectado al repetidor, o bien al router. Pulse sobre el repetidor en la aplicación y luego sobre \"Abrir la configuración del dispositivo\".\r\n\r\nSeleccione \"Asistente\" en el área de la izquierda y, a continuación, pulse \"Configurar como punto de acceso\" en el modo de funcionamiento \"Modo de punto de acceso\". Por último, pulse sobre \"Iniciar configuración\" para confirmar. Tras un breve reinicio del repetidor, la configuración se ha completado. La página de configuración actual ya no reconocerá el repetidor.\r\n\r\nAhora conecta el repetidor a tu router o a una conexión de red de la casa mediante un cable LAN.","¿Cómo configuro el WiFi Repeater+ ac como punto de acceso a través de la aplicación?",{"text":2006,"headline":2007,"initiallyOpen":47},"Para cambiar el SSID y la contraseña del WiFi, proceda como sigue. Abra la página de configuración de su adaptador WiFi de devolo en el software devolo Cockpit o en la aplicación Home Network.\r\n\r\n \r\n\r\nEn la barra de menú de la izquierda, seleccione la opción \"WiFi\" y luego la opción \"Redes WiFi\".\r\nAquí puede determinar primero la frecuencia en la que se transmite la señal WiFi.\r\nDebajo puede introducir el nombre de la red WiFi deseada (SSID) y la codificación prevista (contraseña WiFi).\r\n\r\n \r\n\r\nGuarde este cambio haciendo clic en el símbolo del disquete situado en la parte inferior derecha.","¿Cómo puedo cambiar el SSID y la contraseña WiFi de los adaptadores WiFi?",{"text":2009,"headline":2010,"initiallyOpen":47},"Para desactivar la sincronización de los adaptadores, proceda como sigue. Abra la página de configuración de su adaptador WiFi de devolo en el software devolo Cockpit o en la aplicación Home Network.\r\n\r\nEn la barra de menú de la izquierda, seleccione la opción \"Sistema\" y, a continuación, la subopción \"ConfigSync\". Elimine la marca de la casilla \"Activar\".\r\n\r\nGuarde este cambio haciendo clic en el símbolo del disquete situado en la parte inferior derecha.","¿Cómo puedo desactivar la sincronización entre los adaptadores WiFi o configurar cada adaptador individualmente?",{"text":2012,"headline":2013,"initiallyOpen":47},"La forma más sencilla de acceder a la página de configuración de su adaptador WiFi de devolo es a través del software devolo Cockpit o la app devolo Home Network.\r\n\r\nPuede encontrar el software de cabina actual en el siguiente enlace acquí.\r\n\r\nInicie el devolo Cockpit. Se muestran los adaptadores. Puede acceder a la página de configuración del adaptador WiFi apuntando con el ratón a la pequeña flecha gris situada en el lado derecho del adaptador WiFi y, a continuación, haciendo clic en el elemento superior (flecha con rueda dentada) del menú que se abre.\r\n\r\nPuede instalar la aplicación devolo Home Network a través de la App Store o Google Play.\r\n\r\nInicie la aplicación en un smartphone que, idealmente, esté conectado a un adaptador WiFi. Pulse sobre el adaptador WiFi cuya página de configuración desea abrir.","¿Cómo puedo acceder a la página de configuración de los adaptadores WiFi?",{"text":2015,"headline":2016,"initiallyOpen":47},"Para ello, abra la página de configuración de su adaptador WiFi de devolo en el software devolo Cockpit o en la aplicación Home Network.\r\n\r\n \r\n\r\nSeleccione la opción \"WiFi\" en la barra de menú de la izquierda y, a continuación, la opción \"Mesh Wi-Fi\". Quite la marca de la casilla de verificación con el nombre \"Conectar\". Guarde este cambio haciendo clic en el símbolo del disquete situado en la parte inferior derecha.","¿Cómo puedo desactivar la función de mesh de los adaptadores WiFi?",{"text":2018,"headline":2019,"initiallyOpen":47},"Sí, por supuesto que puedes utilizar la señal WiFi y la conexión LAN simultáneamente.","¿Puedo utilizar las conexiones WiFi y LAN al mismo tiempo?",{"value":1094,"source":40},{},"2026-04-02T07:38:09.829+00:00",{"items":2024,"itemsCount":2037},{"value":2025,"source":40},[2026,2027,2028,2029,2030,2031,2032,2033,2034,2035,2036],{"text":1988,"headline":1989,"initiallyOpen":47},{"text":1991,"headline":1992,"initiallyOpen":47},{"text":1994,"headline":1995,"initiallyOpen":47},{"text":1997,"headline":1998,"initiallyOpen":47},{"text":2000,"headline":2001,"initiallyOpen":47},{"text":2003,"headline":2004,"initiallyOpen":47},{"text":2006,"headline":2007,"initiallyOpen":47},{"text":2009,"headline":2010,"initiallyOpen":47},{"text":2012,"headline":2013,"initiallyOpen":47},{"text":2015,"headline":2016,"initiallyOpen":47},{"text":2018,"headline":2019,"initiallyOpen":47},{"value":1094,"source":40},"01992f324bd87a93b93aaa415afbc806",8,{"mobile":19,"tablet":19,"desktop":19},{"extensions":2042,"versionId":30,"translated":2047,"createdAt":2048,"updatedAt":2049,"type":1254,"slots":2050,"sectionId":1566,"position":2067,"name":8,"sectionPosition":1280,"marginTop":1567,"marginBottom":1568,"marginLeft":1568,"marginRight":1568,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":2068,"customFields":8,"id":2046,"apiAlias":1283},{"swagCmsExtensionsBlockRule":2043},{"translated":2044,"id":2045,"inverted":47,"visibilityRuleId":8,"cmsBlockId":2046,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1724,"updatedAt":8,"apiAlias":1251},[],"01992f31ced9722182f5a795361ca353","01992f31ced2729a9f5c33fbe8f59d3b",[],"2025-09-09T15:56:57.432+00:00","2026-04-02T07:24:26.000+00:00",[2051],{"versionId":30,"translated":2052,"createdAt":1724,"updatedAt":2058,"type":1254,"slot":1265,"block":8,"blockId":2046,"config":2059,"fieldConfig":2062,"translations":8,"data":2065,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":2066,"apiAlias":1278},{"config":2053,"customFields":2057},{"content":2054,"verticalAlign":2056},{"value":2055,"source":40},"\u003Ch2 id=\"suh\">FAQ - Configuraciones del sistema y hardware\u003C/h2>",{"value":8,"source":40},{},"2026-04-02T07:24:25.995+00:00",{"content":2060,"verticalAlign":2061},{"value":2055,"source":40},{"value":8,"source":40},[2063,2064],{"name":1265,"source":40,"value":2055,"apiAlias":1271},{"name":1273,"source":40,"value":8,"apiAlias":1271},{"content":2055,"apiAlias":1276},"01992f31ced9722182f5a79535df4248",9,{"mobile":19,"tablet":19,"desktop":19},{"extensions":2070,"versionId":30,"translated":2076,"createdAt":2077,"updatedAt":2078,"type":1756,"slots":2079,"sectionId":1566,"position":2154,"name":8,"sectionPosition":1280,"marginTop":1281,"marginBottom":1567,"marginLeft":1281,"marginRight":1281,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":2155,"customFields":8,"id":2074,"apiAlias":1283},{"swagCmsExtensionsBlockRule":2071},{"translated":2072,"id":2073,"inverted":47,"visibilityRuleId":8,"cmsBlockId":2074,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":2075,"updatedAt":8,"apiAlias":1251},[],"01994ddf51647118a2513bdb176bf30f","01992f3270787843a86e33d918c813df","2025-09-15T14:55:45.681+00:00",[],"2025-09-09T15:57:39.964+00:00","2026-04-02T07:24:26.002+00:00",[2080],{"versionId":30,"translated":2081,"createdAt":2077,"updatedAt":2133,"type":1756,"slot":1265,"block":8,"blockId":2074,"config":2134,"fieldConfig":8,"translations":8,"data":8,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":2153,"apiAlias":1278},{"config":2082,"customFields":2132},{"items":2083,"itemsCount":2130},{"value":2084,"source":40},[2085,2088,2091,2094,2097,2100,2103,2106,2109,2112,2115,2118,2121,2124,2127],{"text":2086,"headline":2087,"initiallyOpen":47},"Todos los adaptadores Magic - con la configuración de fábrica inalterada - reciben automáticamente las actualizaciones (excepción: adaptadores Magic LAN con un firmware < 7.8.5.47).\n\nComo alternativa, las actualizaciones de firmware también pueden iniciarse a través de la aplicación de red doméstica o descargarse en línea desde el sitio web del producto correspondiente. En este caso, instálelos a través de la página de configuración de la unidad en \"Sistema\" > \"Instalar Firmware\".","¿Cómo puedo instalar el último firmware para mis adaptadores Magic?",{"text":2089,"headline":2090,"initiallyOpen":47},"Para restablecerlo, presione, por ejemplo, con un clip doblado durante más de 10 segundos en el pequeño orificio redondo situado junto a la salida LAN del adaptador. Para ello, el adaptador WiFi debe haber estado conectado a la toma de corriente durante al menos un minuto.\r\n\r\nLa unidad se reiniciará ahora durante aproximadamente un minuto y luego estará en el estado de entrega.","¿Cómo puedo reiniciar mis adaptadores WiFi de devolo?",{"text":2092,"headline":2093,"initiallyOpen":47},"Para un reinicio, presione con un clip doblado durante más de 10 segundos en el pequeño orificio redondo situado junto a la salida LAN de la unidad. Para ello, el aparato debe haber estado conectado a la toma de corriente durante al menos un minuto.\r\n\r\nLa unidad se reiniciará ahora durante aproximadamente un minuto y luego estará en el estado de entrega.","¿Cómo puedo reiniciar el Repetidor WiFi / Repetidor WiFi+ ac / Gigagate?",{"text":2095,"headline":2096,"initiallyOpen":47},"\u003Cp>\u003C/p>Para un reinicio, pulse el botón WPS durante más de 10 segundos. Para ello, el aparato debe haber estado conectado a la toma de corriente durante al menos un minuto.\r\n\r\nLa unidad se reiniciará ahora durante aproximadamente un minuto y luego estará en el estado de entrega.\u003Cp>\u003Cspan style=\"letter-spacing: 0px;\">\u003C/span>\u003C/p>","¿Cómo puedo reiniciar mi WiFi Repeater ac?",{"text":2098,"headline":2099,"initiallyOpen":47},"Los adaptadores LAN pueden reajustarse a través del software devolo Cockpit.\r\n\r\nPuede encontrar el software de cabina actual en el siguiente enlace.\r\n\r\nInicie el devolo Cockpit. Se muestran los adaptadores. Apunte con el ratón a la pequeña flecha gris situada en el lado derecho del adaptador y se abrirá una barra de iconos.\r\n\r\nA continuación, haga clic en el símbolo con las dos ruedas dentadas (\"Mostrar opciones\") y luego en la opción \"Restablecer la unidad a los ajustes de fábrica\".","¿Cómo puedo restablecer mis adaptadores LAN de devolo?",{"text":2101,"headline":2102,"initiallyOpen":47},"\n\u003Cspan style=\"color: rgb(67, 74, 79); font-family: OpenSansRegular, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Sí, los adaptadores Powerline de devolo están diseñados para un funcionamiento continuo. Pueden permanecer conectados permanentemente a las tomas de corriente.\u003C/span>\n\n","¿Los adaptadores Powerline están diseñados para un funcionamiento continuo?",{"text":2104,"headline":2105,"initiallyOpen":47},"Sí, la configuración de los adaptadores Powerline permanece guardada hasta que se reinicia el adaptador.\r\n\r\n","¿Puedo desenchufar los adaptadores Powerline por la noche sin tener que volver a configurarlos al día siguiente?",{"text":2107,"headline":2108,"initiallyOpen":47},"Sí, en los adaptadores Powerline de devolo también se pueden utilizar cables LAN más largos que los cables LAN Cat 5e adjuntos.\r\n\r\n","¿Puedo utilizar cables LAN más largos en los adaptadores Powerline?",{"text":2110,"headline":2111,"initiallyOpen":47},"\u003Cp>\u003C/p>Para los productos con cables LAN incluidos, se incluyen cables LAN Cat 5e con una longitud de 2 m.\r\n\r\nTambién puedes utilizar cables más largos e incluso de mayor calidad.\u003Cp>\u003Cspan style=\"letter-spacing: 0px;\">\u003C/span>\u003C/p>","¿Qué cables LAN se incluyen con los adaptadores Powerline de devolo?",{"text":2113,"headline":2114,"initiallyOpen":47},"En este enlace encontrará todas las instrucciones necesarias para tramitar la garantía.\r\n\r\n ","¿Cómo puedo reclamar mi garantía de 3 años del fabricante en caso de defecto?",{"text":2116,"headline":2117,"initiallyOpen":47},"Puede encontrar las condiciones de la garantía en este enlace.\r\n\r\n ","¿Dónde puedo encontrar las condiciones de garantía de mi producto?",{"text":2119,"headline":2120,"initiallyOpen":47},"Todos los adaptadores Magic son compatibles con todos los routers y con los productos Powerline certificados por el Foro HomeGrid.\r\nA través de los dispositivos Magic, se pueden conectar todos los dispositivos finales a través de LAN o WiFi que, alternativamente, podrían conectarse directamente al router de esta manera, por ejemplo, smartphones, tabletas, PCs/portátiles, televisores, etc.","¿Con qué hardware son compatibles los adaptadores Magic?",{"text":2122,"headline":2123,"initiallyOpen":47},"\u003Cp>\u003C/p>Con los adaptadores devolo, no sólo nos centramos en el alto rendimiento, sino también en la forma compacta. Esta combinación hace posible que los dispositivos se calienten. Esto es inofensivo y no afecta al consumo de energía.\r\n\r\n \r\n\r\nPuedes dejar el adaptador en el enchufe todo el tiempo sin preocuparte. Todos los adaptadores Powerline de devolo están diseñados para un funcionamiento continuo.\u003Cp>\u003C/p>","Mi adaptador Powerline se calienta mucho. ¿Es esto normal?",{"text":2125,"headline":2126,"initiallyOpen":47},"Los adaptadores devolo funcionan independientemente de los sistemas operativos y funcionan con todos los dispositivos de red que envían datos a través del protocolo de Internet. El software adicional opcional para instalar y configurar los adaptadores también está disponible para todos los sistemas operativos habituales.","¿Con qué sistemas operativos funcionan los adaptadores devolo?",{"text":2128,"headline":2129,"initiallyOpen":47},"Los productos devolo están protegidos contra las sobretensiones de la red eléctrica de acuerdo con las normas y reglamentos nacionales y de la UE. El cumplimiento de estas normas es comprobado y confirmado por laboratorios independientes acreditados. Los productos de devolo son siempre seguros, es decir, nunca hay peligro de que los aparatos se pongan en marcha, ni siquiera en caso de sobrecarga eléctrica.\r\n\r\n \r\n\r\nEn raras ocasiones, las sobretensiones locales (por ejemplo, la caída de un rayo cercano) pueden superar el nivel de tensión definido. En estos casos, la protección contra sobretensiones integrada en los productos devolo evita daños mayores. Sin embargo, el dispositivo suele perder su función como resultado. Los dispositivos conectados a través de cables de red o de la toma de corriente integrada no están protegidos. En este caso, recomendamos conectar una regleta con protección contra sobretensiones a la toma de corriente del producto.","¿Cómo se comportan los dispositivos devolo en caso de sobrecarga eléctrica (por ejemplo, si cae un rayo)?",{"value":2131,"source":40},15,{},"2026-04-02T07:24:26.001+00:00",{"items":2135,"itemsCount":2152},{"value":2136,"source":40},[2137,2138,2139,2140,2141,2142,2143,2144,2145,2146,2147,2148,2149,2150,2151],{"text":2086,"headline":2087,"initiallyOpen":47},{"text":2089,"headline":2090,"initiallyOpen":47},{"text":2092,"headline":2093,"initiallyOpen":47},{"text":2095,"headline":2096,"initiallyOpen":47},{"text":2098,"headline":2099,"initiallyOpen":47},{"text":2101,"headline":2102,"initiallyOpen":47},{"text":2104,"headline":2105,"initiallyOpen":47},{"text":2107,"headline":2108,"initiallyOpen":47},{"text":2110,"headline":2111,"initiallyOpen":47},{"text":2113,"headline":2114,"initiallyOpen":47},{"text":2116,"headline":2117,"initiallyOpen":47},{"text":2119,"headline":2120,"initiallyOpen":47},{"text":2122,"headline":2123,"initiallyOpen":47},{"text":2125,"headline":2126,"initiallyOpen":47},{"text":2128,"headline":2129,"initiallyOpen":47},{"value":2131,"source":40},"01992f3270787843a86e33dabbdb1d16",10,{"mobile":19,"tablet":19,"desktop":19},{"extensions":2157,"versionId":30,"translated":2162,"createdAt":2163,"updatedAt":2164,"type":1254,"slots":2165,"sectionId":1566,"position":1094,"name":8,"sectionPosition":1280,"marginTop":1567,"marginBottom":1568,"marginLeft":1568,"marginRight":1568,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":2182,"customFields":8,"id":2161,"apiAlias":1283},{"swagCmsExtensionsBlockRule":2158},{"translated":2159,"id":2160,"inverted":47,"visibilityRuleId":8,"cmsBlockId":2161,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1724,"updatedAt":8,"apiAlias":1251},[],"01992f31d1ac71c285972176c9bf56e2","01992f31d1a7723e958e346e0df0ca8f",[],"2025-09-09T15:56:58.156+00:00","2026-04-02T07:38:23.836+00:00",[2166],{"versionId":30,"translated":2167,"createdAt":1724,"updatedAt":2173,"type":1254,"slot":1265,"block":8,"blockId":2161,"config":2174,"fieldConfig":2177,"translations":8,"data":2180,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":2181,"apiAlias":1278},{"config":2168,"customFields":2172},{"content":2169,"verticalAlign":2171},{"value":2170,"source":40},"\u003Ch2 id=\"bp\">FAQ - Proceso de pedido\u003C/h2>",{"value":8,"source":40},{},"2026-04-02T07:38:23.835+00:00",{"content":2175,"verticalAlign":2176},{"value":2170,"source":40},{"value":8,"source":40},[2178,2179],{"name":1265,"source":40,"value":2170,"apiAlias":1271},{"name":1273,"source":40,"value":8,"apiAlias":1271},{"content":2170,"apiAlias":1276},"01992f31d1ac71c285972176c932cd28",{"mobile":19,"tablet":19,"desktop":19},{"extensions":2184,"versionId":30,"translated":2190,"createdAt":2191,"updatedAt":2192,"type":1756,"slots":2193,"sectionId":1566,"position":2247,"name":8,"sectionPosition":1280,"marginTop":1281,"marginBottom":1567,"marginLeft":1281,"marginRight":1281,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":2248,"customFields":8,"id":2188,"apiAlias":1283},{"swagCmsExtensionsBlockRule":2185},{"translated":2186,"id":2187,"inverted":47,"visibilityRuleId":8,"cmsBlockId":2188,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":2189,"updatedAt":8,"apiAlias":1251},[],"01994df767b6719ab874e048ede488cc","01992f3259d876d5a9bdcac7219515f1","2025-09-15T15:37:00.360+00:00",[],"2025-09-09T15:57:39.966+00:00","2026-04-02T07:40:55.607+00:00",[2194],{"versionId":30,"translated":2195,"createdAt":2191,"updatedAt":2231,"type":1756,"slot":1265,"block":8,"blockId":2188,"config":2232,"fieldConfig":8,"translations":8,"data":8,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":2246,"apiAlias":1278},{"config":2196,"customFields":2230},{"items":2197,"itemsCount":2229},{"value":2198,"source":40},[2199,2202,2205,2208,2211,2214,2217,2220,2223,2226],{"text":2200,"headline":2201,"initiallyOpen":47},"Si ha elegido un producto devolo en la tienda online de devolo, puede añadir el producto deseado al carrito de la compra. Para ello, haga clic en el botón verde \"Añadir al carrito\" en la parte superior de la página y el producto se añadirá al carrito. Puede acceder a su carrito haciendo clic en el icono del carrito en la parte superior de la página. Si finaliza su pedido allí, la entrega llegará en un plazo de 1 a 3 días laborables.","¿Cómo hago un pedido?",{"text":2203,"headline":2204,"initiallyOpen":47},"Si aún no está registrado en la tienda online de devolo o desea volver a iniciar sesión, haga clic aquí.","¿Cómo creo una cuenta de usuario?",{"text":2206,"headline":2207,"initiallyOpen":47},"Puede consultar el estado de su pedido en cualquier momento en su cuenta. El seguimiento del envío también será visible en la cuenta una vez que se haya procesado el pedido. Así podrá rastrear fácilmente su paquete y saber en todo momento dónde se encuentra.","¿Cómo puedo consultar el estado de mi pedido?",{"text":2209,"headline":2210,"initiallyOpen":47},"En la tienda online de devolo puede pagar cómodamente con los siguientes métodos de pago: PayPal, tarjeta de crédito (Visa, MasterCard), pago por adelantado y compra a cuenta.","¿Cómo puedo pagar en la tienda online de devolo?",{"text":2212,"headline":2213,"initiallyOpen":47},"Encontrará el campo para el código de descuento en su carrito de la compra. Allí puede introducir su código. El descuento se aplicará al importe total del carrito.      ","¿Cómo puedo canjear un código de descuento?",{"text":2215,"headline":2216,"initiallyOpen":47},"\n\u003Cp>\u003Cspan>\u003Cspan>A \u003C/span>\u003Cspan>partir \u003C/span>\u003Cspan>de \u003C/span>\u003Cspan>un \u003C/span>\u003Cspan>valor \u003C/span>\u003Cspan>de \u003C/span>\u003Cspan>pedido \u003C/span>\u003Cspan>de \u003C/span>\u003Cspan>150 €, \u003C/span>\u003Cspan>realizamos \u003C/span>\u003Cspan>envíos \u003C/span>\u003Cspan>gratuitos \u003C/span>\u003Cspan>dentro \u003C/span>\u003Cspan>de \u003C/span>\u003Cspan>Alemania. \u003C/span>\u003Cspan>Para \u003C/span>\u003Cspan>pedidos \u003C/span>\u003Cspan>inferiores \u003C/span>\u003Cspan>a \u003C/span>\u003Cspan>150 €, \u003C/span>\u003Cspan>los \u003C/span>\u003Cspan>gastos \u003C/span>\u003Cspan>de \u003C/span>\u003Cspan>envío \u003C/span>\u003Cspan>son \u003C/span>\u003Cspan>de \u003C/span>\u003Cspan>4,90 €.\u003C/span>\u003C/span>\u003C/p>\n\n","¿Cuáles son los gastos de envío?",{"text":2218,"headline":2219,"initiallyOpen":47},"El plazo de entrega es de 1 a 3 días laborables, salvo que se indique lo contrario en la oferta.","¿Cuándo puedo esperar mi pedido?",{"text":2221,"headline":2222,"initiallyOpen":47},"Los pedidos dentro de Alemania se entregan a través de DHL.","¿Quién entrega mi pedido?",{"text":2224,"headline":2225,"initiallyOpen":47},"Sí, también puede enviar su pedido a una estación de paquetes de DHL o a una oficina de correos. Al introducir su dirección de facturación, indique una dirección de entrega diferente. Allí puede elegir entre dirección postal, estación de paquetes de DHL u oficina de correos e introducir la dirección correspondiente. Su pedido se enviará entonces a la dirección indicada.","¿Puedo enviar mi pedido a una estación de paquetes de DHL o a una oficina de correos?",{"text":2227,"headline":2228,"initiallyOpen":47},"Una vez que su paquete haya sido enviado, recibirá una confirmación de envío con su número de seguimiento y el enlace de seguimiento de DHL. Así podrá consultar la ubicación de su paquete en la página de DHL. También puede ver cómodamente todos los números de seguimiento en su cuenta de usuario, en la sección de pedidos.","¿Puedo hacer el seguimiento de mi paquete durante el envío?",{"value":2154,"source":40},{},"2026-04-02T07:40:55.605+00:00",{"items":2233,"itemsCount":2245},{"value":2234,"source":40},[2235,2236,2237,2238,2239,2240,2241,2242,2243,2244],{"text":2200,"headline":2201,"initiallyOpen":47},{"text":2203,"headline":2204,"initiallyOpen":47},{"text":2206,"headline":2207,"initiallyOpen":47},{"text":2209,"headline":2210,"initiallyOpen":47},{"text":2212,"headline":2213,"initiallyOpen":47},{"text":2215,"headline":2216,"initiallyOpen":47},{"text":2218,"headline":2219,"initiallyOpen":47},{"text":2221,"headline":2222,"initiallyOpen":47},{"text":2224,"headline":2225,"initiallyOpen":47},{"text":2227,"headline":2228,"initiallyOpen":47},{"value":2154,"source":40},"01992f3259d876d5a9bdcac879624fd3",12,{"mobile":19,"tablet":19,"desktop":19},{"extensions":2250,"versionId":30,"translated":2255,"createdAt":2256,"updatedAt":2257,"type":1254,"slots":2258,"sectionId":1566,"position":1920,"name":8,"sectionPosition":1280,"marginTop":1567,"marginBottom":1568,"marginLeft":1568,"marginRight":1568,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":2275,"customFields":8,"id":2254,"apiAlias":1283},{"swagCmsExtensionsBlockRule":2251},{"translated":2252,"id":2253,"inverted":47,"visibilityRuleId":8,"cmsBlockId":2254,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":1724,"updatedAt":8,"apiAlias":1251},[],"01992f31dcbb710fa41d624a5d3233ef","01992f31dcb57041b50a1a02bd8fbd0c",[],"2025-09-09T15:57:00.987+00:00","2026-04-02T07:44:20.700+00:00",[2259],{"versionId":30,"translated":2260,"createdAt":1724,"updatedAt":2266,"type":1254,"slot":1265,"block":8,"blockId":2254,"config":2267,"fieldConfig":2270,"translations":8,"data":2273,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":2274,"apiAlias":1278},{"config":2261,"customFields":2265},{"content":2262,"verticalAlign":2264},{"value":2263,"source":40},"\u003Ch2 id=\"rp\">FAQ - Proceso de devoluciones\u003C/h2>",{"value":8,"source":40},{},"2026-04-02T07:44:20.699+00:00",{"content":2268,"verticalAlign":2269},{"value":2263,"source":40},{"value":8,"source":40},[2271,2272],{"name":1265,"source":40,"value":2263,"apiAlias":1271},{"name":1273,"source":40,"value":8,"apiAlias":1271},{"content":2263,"apiAlias":1276},"01992f31dcbb710fa41d624a5c69c139",{"mobile":19,"tablet":19,"desktop":19},{"extensions":2277,"versionId":30,"translated":2283,"createdAt":2284,"updatedAt":1534,"type":1756,"slots":2285,"sectionId":1566,"position":2331,"name":8,"sectionPosition":1280,"marginTop":1281,"marginBottom":1567,"marginLeft":1281,"marginRight":1281,"backgroundColor":8,"backgroundMediaId":8,"backgroundMedia":8,"backgroundMediaMode":61,"cssClass":8,"cmsSectionVersionId":30,"visibility":2332,"customFields":8,"id":2281,"apiAlias":1283},{"swagCmsExtensionsBlockRule":2278},{"translated":2279,"id":2280,"inverted":47,"visibilityRuleId":8,"cmsBlockId":2281,"cmsBlockVersionId":30,"visibilityRule":8,"cmsBlock":8,"createdAt":2282,"updatedAt":8,"apiAlias":1251},[],"01994df7a6387170aabb83fe3f4609df","01992f325478738195b306774c2d74b6","2025-09-15T15:37:00.361+00:00",[],"2025-09-09T15:57:39.968+00:00",[2286],{"versionId":30,"translated":2287,"createdAt":2284,"updatedAt":2317,"type":1756,"slot":1265,"block":8,"blockId":2281,"config":2318,"fieldConfig":8,"translations":8,"data":8,"locked":47,"cmsBlockVersionId":30,"customFields":8,"id":2330,"apiAlias":1278},{"config":2288,"customFields":2316},{"items":2289,"itemsCount":2315},{"value":2290,"source":40},[2291,2294,2297,2300,2303,2306,2309,2312],{"text":2292,"headline":2293,"initiallyOpen":47},"Tiene derecho a desistir del contrato de compra en un plazo de treinta días sin necesidad de indicar los motivos. El plazo de desistimiento es de treinta días a partir del día en que usted o un tercero designado por usted, que no sea el transportista, haya recibido el último producto.","¿Cómo funciona el derecho de desistimiento de 30 días?",{"text":2295,"headline":2296,"initiallyOpen":47},"Si desea devolver un producto, rellene el formulario de devolución y colóquelo junto con el producto en su embalaje original dentro del paquete de devolución. Cree en línea, como se ha descrito anteriormente, una etiqueta de envío para imprimir y utilizar en su devolución. Pegue la etiqueta de devolución en el paquete de manera que no se vea la etiqueta con la que recibió su pedido. Deposite el paquete en una oficina de correos de DHL o en una estación de paquetes de DHL.\n\nGuarde el comprobante de entrega por si hubiera preguntas posteriores. El reembolso se efectuará tras la recepción del producto utilizando el método de pago que usted haya utilizado originalmente. Tenga en cuenta que los procedimientos mencionados anteriormente no son un requisito para ejercer válidamente el derecho de desistimiento.","¿Cómo devuelvo los productos de devolo?",{"text":2298,"headline":2299,"initiallyOpen":47},"Toda la información sobre su derecho de desistimiento se encuentra en las Condiciones Generales / Derecho de desistimiento.","¿Cómo puedo cancelar mi pedido?",{"text":2301,"headline":2302,"initiallyOpen":47},"\u003Cp>\u003C/p>La devolución es gratuita si utiliza la etiqueta de devolución generada en https://www.devolo.de/support/retoure..\n\nPor favor, utilice exclusivamente esta etiqueta para realizar la devolución.\u003Cp>\u003C/p>","¿Cuánto cuesta la devolución del envío?",{"text":2304,"headline":2305,"initiallyOpen":47},"No, eso no es necesario. ","¿Tengo que registrar la devolución por teléfono o por correo electrónico?",{"text":2307,"headline":2308,"initiallyOpen":47},"Una vez que su devolución haya llegado a devolo, le reembolsaremos el importe de inmediato. Se le informará por correo electrónico cuando recibamos su devolución. El abono se realizará mediante el método de pago que utilizó al hacer el pedido.","¿Cómo recibo el reembolso?",{"text":2310,"headline":2311,"initiallyOpen":47},"\u003Cp>\u003C/p>Estamos legalmente obligados, como comerciantes, a aceptar sin coste la devolución de baterías y acumuladores comprados con nosotros.\u003Cp>\u003Cspan style=\"letter-spacing: 0px;\">\u003C/span>\u003C/p>","Nuestra obligación de aceptación como comerciante.",{"text":2313,"headline":2314,"initiallyOpen":47},"Las baterías y los acumuladores no deben desecharse en la basura doméstica. La Ley de baterías (BattG) obliga a todos los ciudadanos a desechar las baterías y acumuladores usados exclusivamente a través del comercio o en los puntos de recogida municipales habilitados para ello.\n\nSi desea enviarnos sus baterías y acumuladores, asegúrese de que el envío tenga suficiente franqueo.\n\nLas baterías están marcadas con el símbolo \"No tirar en la basura\" y con uno de los siguientes símbolos químicos:\n\nCd (= la batería contiene cadmio)\n\nHg (= la batería contiene mercurio)\n\nPb (= la batería contiene plomo)\n\nLas baterías usadas pueden contener sustancias nocivas que, si no se almacenan o eliminan correctamente, pueden dañar el medio ambiente o su salud.","Su obligación de devolución como consumidor.",{"value":2039,"source":40},{},"2026-04-02T07:44:20.701+00:00",{"items":2319,"itemsCount":2329},{"value":2320,"source":40},[2321,2322,2323,2324,2325,2326,2327,2328],{"text":2292,"headline":2293,"initiallyOpen":47},{"text":2295,"headline":2296,"initiallyOpen":47},{"text":2298,"headline":2299,"initiallyOpen":47},{"text":2301,"headline":2302,"initiallyOpen":47},{"text":2304,"headline":2305,"initiallyOpen":47},{"text":2307,"headline":2308,"initiallyOpen":47},{"text":2310,"headline":2311,"initiallyOpen":47},{"text":2313,"headline":2314,"initiallyOpen":47},{"value":2039,"source":40},"01992f325478738195b30678074a843b",14,{"mobile":19,"tablet":19,"desktop":19},{"mobile":19,"tablet":19,"desktop":19},[2335],{"translated":2336,"createdAt":781,"updatedAt":8,"salesChannelId":154,"languageId":20,"routeName":155,"foreignKey":782,"pathInfo":783,"seoPathInfo":784,"isCanonical":19,"isModified":19,"isDeleted":47,"error":8,"customFields":8,"id":785,"apiAlias":160},[],{"data":2338,"status":2346},[2339],{"name":761,"categoryId":782,"type":148,"translated":2340,"path":784,"seoUrls":2343,"apiAlias":2345},{"customFields":2341,"slotConfig":2342,"linkType":8,"internalLink":8,"externalLink":8,"linkNewTab":8,"description":8,"metaTitle":764,"metaDescription":765,"keywords":8},{},[],[2344],{"id":785,"pathInfo":783,"seoPathInfo":784},"breadcrumb",200]